Customer Support
FAQ
Here you can find the answers to your questions.
If you can't find the information you need here, please contact us via Q&A.
If you can't find the information you need here, please contact us via Q&A.
Q&A
Please contact us through Online Support if you encounter any problems or have questions.
Owner's Portal
Learn more about your Genesis.
Guest Care
For functions such as Radio, Bluetooth and in vehicle controls, contact Genesis Concierge at 1-866-999-9895
For Genesis Connected Services, contact 1-844-405-2525
For Navigation related issues – please contact 1-888-757-0010
For Genesis Connected Services, contact 1-844-405-2525
For Navigation related issues – please contact 1-888-757-0010
Mon-Fri: 9:00AM - 5:00PM EST
Sat-Sun: Closed