EffectiveDate: January 1, 2020


Your privacy is important to Hyundai 
AutoEver, Inc. and its affiliate companies,including Hyundai Motor Company and Genesis Motor America (“Genesis” “we,” “us” or “our”),as is your trust in Genesis’s products and services. We strive to protect yourprivacy, while providing opportunities to receive desired information regardingGenesis’s products, services, and offers that are relevant and useful to you. ThisGenesis Motor America Privacy Policy (this “Privacy Policy”) describes how wecollect, use and share your personal information, including, as applicable,your rights regarding access, deletion, opting-out, and correction of yourpersonal information.


OVERVIEW

This bulletsbelow provides a summary of the personal information we collect and how we usit, which is further explained in our Privacy Policy below. While the actualinformation we collect and our use of such personal information variesdepending upon the nature of our relationship and interactions, the bulletsbelow provides a general overview of the categories of personal information wecollect and the purposes for which we use such information.


CATEGORIES OF PERSONAL INFORMATION COLLECTED

Identifiers

Such as areal name, alias, address, , VIN, IP address and online identifiers, emailaddress, account name, SSN, driver’s license number and other governmentidentifiers, or other unique personal identifiers.

 

Customerrecords

Paper andelectronic customer records containing personal information, such as name,signature, , address, telephone number, education, current employment,employment history, SSN, driver’s license number, and other governmentidentifiers, insurance policy number, financial account number and otherfinancial or payment information and medical information.

 

Commercialinformation

Includingrecords of property, products or services purchased, obtained, or considered,vehicle ownership reports, or other purchasing or use histories.

 

Internetor other electronic network usage data

Including,but not limited to, browsing history, clickstream data, search history, andinformation regarding a resident’s interaction with an internet website,application, or advertisement, including access logs and other usage datarelated to your use of any company websites, applications or other onlineservices.

 

Geolocationdata

Preciselocation information about a particular individual or device.

 

Audio,video and other electronic data

Audio,electronic, visual, thermal, olfactory, or similar information such as, CCTVfootage, photographs, and call recordings and other audio recording (e.g.,recorded meetings).

 

Employmenthistory

Professionalor employment-related information

 

Educationinformation

Educationinformation that is not publicly available personally identifiable informationas defined in the federal Family Educational Rights and Privacy Act.

 

Profilesand inferences

Includinginferences drawn from any of the information identified above to create aprofile reflecting a resident’s preferences, characteristics, behavior orattitudes.


USES OF PERSONAL INFORMATION

Providing ourServices. Safety, recall and warranty Analyzing and improving our Services.Personalizing content and experiences. Marketing and promotional purposes. Insupport of our general business operations. Securing and protecting our rights.Complying with legal obligations

Californiaresidents.

If you are aCalifornia resident, please be sure to review the section Additional Information for CaliforniaResidents belowfor important information, as required by California privacy laws, about thecategories of personal information we collect and disclose and your rightsunder California privacy laws.


SCOPE

This PrivacyPolicy applies to our collection, use and disclosure of personal informationrelated to (a) current and former US owner(s) of Genesis vehicles, (b) ourwebsites (each a “Site”) and mobile applications (each as “App”) that link toor display this Privacy Policy, (c) our vehicle technologies and services thatwe make available via your vehicle, and (d) subscribers to Genesis ConnectedServices and other subscription services (collectively the “Services”), as wellas individuals that contact us, interact with us or express interest in ourvehicles.

 

AdditionalPrivacy Notices

We may alsoprovide additional privacy notices for specific services, such as the Genesis Vehicle Owner Privacy Policy, which applies to and provides additionalinformation about our collection, use and disclosure of personal informationrelated to our vehicle technologies and services.

 

PersonalInformation

Personalinformation includes any information that identifies, relates to, describes, oris reasonably capable of being associated, or reasonably linked or linkablewith a particular individual or household. Personal information includesinformation that can identify you, such as contact information, vehicleownership information, geolocation data, web tracking information, payment cardinformation, and demographic data.

Not Covered by this Policy

 

This Policydoes not apply to job applicants and candidates who apply for employment withus, or to employees and non-employee workers.


USER CONSENT

Your use ofour Services is subject to the applicable terms of use, including our Terms of Use and Connected Services Terms and Conditions (collectively, the “Terms”), includingapplicable limitations on liability and the resolution of disputes. Our termsare incorporated by reference into this Privacy Policy.

 

By disclosingyour personal information to us or using our Services, you understand and agreethat Genesis may collect, use and disclose your personal information inaccordance with this Privacy Policy and the Terms. If required by applicablelaw, we will obtain your consent to our collection, use, transfer anddisclosure of your personal information. IF YOU DO NOT AGREE WITH ANY PART OFTHIS PRIVACY POLICY OR OUR TERMS, THEN PLEASE DO NOT USE THE SERVICES.

 

Our Servicesare intended for use and access by U.S. residents only. Genesis does notknowingly collect, process, access or intend to access the personal informationof persons residing outside of the U.S., including in Europe and China. If youdo not reside in the U.S., you should visit the Genesis-affiliated website thatis applicable to your country or region.


PERSONAL INFORMATION WE COLLECT

We collectinformation about you directly from you, from third parties, and automaticallythrough your use of our Services or interactions with us. We may combine theinformation we collect from these various sources.

Sourcesof Personal Information

The personalinformation we collect varies depending upon the circumstances. For example, wecollect personal information when you engage with Genesis, its retailers, orits service providers directly, such as buying a vehicle, registering for aservice or creating an account, requesting information from us, make part orservice requests, participating in promotional activities, such as surveys,sweepstakes, contests, special events, blogs and chats, or when you contact usor otherwise voluntarily provide information to us.

 

Genesis also automatically collects usage data when you use Genesis’ Sites and otherServices. This may include via cookie data and web beacons; web analytics andlog files; and vehicle, driver, and connected services usage data. Please seebelow for additional information regarding our collection of this type ofinformation. Some of our Services may capture and record geolocation andgeneral location data about your vehicle. If you visit a physical Genesislocation, we may use CCTV and other security monitoring to secure our premises,which may lead to the collection of personal information about visitors to ourpremises.

 

In addition, Genesis may also obtain information about you and your vehicle in a number ofother ways. For example, we may obtain information about you or your vehiclefrom vehicle sales records and other public sources, from Genesis affiliatesand business partners such as satellite radio and roadside assistance programs,and Genesis retailers (which are all independently owned and operated) andother sources that provide us leads including lists of potential vehiclepurchasers or current owners.

 

Categoriesof Personal Information

Certainprivacy laws, such as the CCPA, require that we disclose the categories ofpersonal information that we may collect about individuals. While the actualinformation we collect varies depending upon the circumstances, generally wemay collect the following categories of personal information:

 

Identifiers

Such as areal name, alias, address, VIN, IP address and online identifiers, emailaddress, account name, SSN, driver’s license number and other governmentidentifiers, or other unique personal identifiers.

 

Customerrecords

Paper andelectronic customer records containing personal information, such as name,signature, address, telephone number, education, current employment, employmenthistory, SSN, driver’s license number, and other government identifiers,insurance policy number, financial account number and other financial orpayment information and medical information.

 

Commercialinformation

Includingrecords of property, products or services purchased, obtained, or considered,vehicle ownership reports, or other purchasing or use histories.

 

Internetor other electronic network usage data

Including,but not limited to, browsing history, clickstream data, search history, andinformation regarding a resident’s interaction with an internet website,application, or advertisement, including access logs and other usage datarelated to your use of any company websites, applications or other online services.

 

Geolocationdata

Preciselocation information about a particular individual or device.

 

Audio,video and other electronic data

Audio,electronic, visual, thermal, olfactory, or similar information such as, CCTVfootage, photographs, and call recordings and other audio recording (e.g.,recorded meetings).

 

Employmenthistory

Professionalor employment-related information

 

Educationinformation

Educationinformation that is not publicly available personally identifiable informationas defined in the federal Family Educational Rights and Privacy Act.

 

Profilesand inferences

Includinginferences drawn from any of the information identified above to create aprofile reflecting a resident’s preferences, characteristics, behavior orattitudes.

 

USE OF PERSONALINFORMATION

 

Genesis usesthe information collected above in a number of ways. We may also use yourinformation individually or combine it with other information to generateaggregate statistical information. The primary uses of your information include:

 

Providingour Services

To provide and maintain our Services; to improve our Services; to authenticateusers; to perform technical operations, such as updating software; for recallpurposes; to provide and communicate with you about our Websites, Services,vehicles and other products and services; to respond to your requests; toadminister Events that you participate in; to fulfill your orders, and processyour payments; to provide technical support; and for other customer service andsupport purposes. 

 

Safety,recall and warranty

For safety, recall and warranty purposes, such as to send recall notices,process recall and warranty claims, and for other purposes related to vehiclesafety.

 

Analyzingand improving our Services

To better understand how users access and use our vehicles and other productsand the Services, for other research and analytical purposes, such as toevaluate and improve our Services and business operations, develop newfeatures, products, or services, and to otherwise improve our Services and userexperiences.

 

Personalizingcontent and experiences

To tailor content we send or display on the Websites in order to offer locationcustomization and personalized help and instructions and to otherwisepersonalize your experiences; to reach you with more relevant ads and tomeasure ad campaigns.

 

Marketingand promotional purposes

To send you newsletters, offers or other information we think may interest youand contact you about our products or services or information we think mayinterest you, and to administer promotions and contests, and to promote otherservices we offer. 

 

Insupport of our general business operations

Where necessary to the administration of our general business, accounting,record keeping and legal functions, including to analyze operational andbusiness results and risks, to collect outstanding amounts owed, and maintainbusiness records.

 

Securingand protecting our rights

To protect our business operations, secure our network and informationtechnology, assets and services; to prevent and detect fraud, unauthorizedactivities, access and other misconduct; where we believe necessary toinvestigate, prevent or take action regarding suspected violations of our Termsand other agreements with you, as well as fraud, illegal activities and othersituations involving potential threats to the rights or safety of any person orthird party. 

 

Complyingwith legal obligations

To comply with the law or legal proceedings. For example, we may discloseinformation in response to subpoenas, court orders, and other lawful requestsby regulators and law enforcement, including responding to national security orlaw enforcement disclosure requirements.

Anonymous andDe-identified Information.We also may de-identify information and createanonymous and aggregated data sets and reports in order to assess, improve, anddevelop our business, products, and services; prepare benchmarking reports; andfor other research and analytics purposes.

DISCLOSURE OFPERSONAL INFORMATION

 

We disclosepersonal information, in order to provide and improve Services, reach you withmore relevant information and offers, for recall, warranty and safety purposes,to make available third party offers you may be interested in, with yourconsent, or as otherwise set out below:

 

Affiliates

Genesis may share your personal information with our parent companyheadquartered in South Korea. Genesis may also share your personal informationwith our affiliate Hyundai AutoEver, Inc.

 

Serviceproviders and suppliers

We may disclose personal information to our vendors, service providers,suppliers, contractors or agents who use such data in order to performfunctions on our behalf.

 

Marketingpartners and third parties

Genesis may share personal information, including website user or vehicle ownerinformation, with third parties including our affiliates, authorized retailers,and licensees. In addition, user or vehicle owner data may be used by ourbusiness partners, including marketing and promotional partners, to conductjoint marketing programs with Genesis, show you advertisements about ourproducts and services on third party sites, and to offer you other valuableproducts and services.  We may share personal information, such as name,contact information and other data about your vehicles or interests, with ourauthorized retailers in your area so that they may contact you about yourvehicle needs and purchase plans, or otherwise reach out to you for marketingpurposes.

 

Programs

Genesis may invite you to participate in promotional activities, such assurveys, sweepstakes, contests, special events, blogs and chats (“Programs”).These Programs are oftentimes co-marketed with an unaffiliated Genesis businesspartner. If you participate in a Program, we may use personal information you provide.For example, we may send you email messages to invite you to join a contestProgram. Your personal information may also be shared with our businesspartners and may also be used by our business partners if you indicate yourinterest in receiving communications directly from that company. If you electto receive communications from our business partners, your information will beused by that company in accordance with its policies and this Privacy Policywill not apply to that company’s use of your information. Sometimes the rules,terms and conditions, or disclaimers that apply to a particular Program includeinformation on how we may use the personal information that you provide to usthrough your participation in the Program. If there is a conflict between therules, terms, and conditions that apply to a particular Program and thisPrivacy Policy, those applying to the particular Program will govern. Pleasereview all of the information about a Program before you provide us (or ourbusiness partners) with any personal information.

 

Participatingvendors

Some of our websites offer opportunities to make purchases online from specialparticipating vendors. On websites with online purchase opportunities forproducts and merchandise, we may also give participating vendors the orderinformation and authorization for the merchant bank. Any time you order from aparticipating vendor, that vendor will automatically have all the informationrelated to the order. Participating vendors may use that information to adviseyou directly of other products and offerings that they provide.

 

Creditcard companies and payment services

In some cases, we use third party payment and transaction services tofacilitate your transactions and process your orders. In such cases, we willshare your personal information and credit card information with third partypayment services companies solely for the purpose of completing the transactionor processing your order.

 

Publicpostings

You should be aware that if you voluntarily disclose information, personal orotherwise, online in any community area (whether through Genesis’ websites orany other service available online), that information can be collected and usedby others. Accordingly, you should use caution when sharing any personalinformation or other sensitive information with others in any community area(whether through Genesis’ websites or any other service available online).

 

Businesstransfers

We may disclose and transfer personal information as part of any merger,acquisition, financing, sale of company assets or interests in the respectivecompany, or in the case of insolvency, bankruptcy, or receivership, includingduring negotiations related to such business transfers.

 

Protectingrights and interests

We may disclose your information to protect or defend the safety, rights,property, or security of Genesis, third parties or the general public,including to protect the Services, to detect, prevent, or otherwise addressfraud, security, technical issues, or other activity which we, in our solediscretion, consider to be, or to pose a risk of being, illegal, unethical, orlegally actionable activity.  We may also use personal information asevidence in litigation in which we are involved, and as necessary to enforcethis Privacy Policy or our Terms and other applicable agreements with you.
 
Legal compliance

We may disclose your information to comply with applicable legal or regulatoryobligations, including as part of a judicial proceeding, in response to asubpoena, warrant, court order, or other legal process, or as part of aninvestigation or request, whether formal or informal, from law enforcement or agovernment official.

Anonymizedand Aggregated Data.We may share aggregate or de-identified information withthird parties for research, marketing, analytics, and other purposes, providedsuch information does not identify you.

Categories ofPersonal Information Disclosed.Certain privacy laws, such as the CCPA, requirethat we tell you about the categories of personal information that we havedisclosed for a business purpose as well as the categories that we have “sold”.Please review the section Categories of Personal Information Collected abovefor further descriptions of each category of personal information.

 

Disclosedfor a business purpose

In general, we may disclose the following categories of personal informationfor the business purposes described above: identifiers; customer records;commercial information; internet or other electronic network usage data;geolocation data; audio, video and other electronic data; employment history;education information; and profiles and inferences.

 

Sold

The CCPA defines a “sale” as disclosing or making available to a third partypersonal information in exchange for monetary or other valuable consideration.While we do not disclose personal information to third parties in exchange fordirect monetary compensation from such third parties, we do disclose or makeavailable personal information to retailers for marketing purposes, as well asother third parties, in order to receive certain services or benefits from them(such as when we allow third party tags to collect information such as browsinghistory on our Sites) to improve and measure our ad campaigns, including: identifiers;customer records; commercial information; internet or other electronic networkusage data; and profiles and inferences

 

COOKIES ANDTRACKING

We and our third-party providers use cookies, clear GIFs/pixel tags,JavaScript, local storage, log files, and other mechanisms to automaticallycollect and record information about your browsing activities, and use of theWebsites and other Services.  We may combine this data with other personalinformation we collect about you.  This data is used to understand how ourServices are used, track bugs and errors, provide and improve our Services,verify account credentials, allow logins, track sessions, prevent fraud, andprotect our Services, as well as for targeted marketing and advertising, topersonalize content and for analytics purposes (see the 
Individual Rights and Choices section below for information aboutopting-in out of certain uses of your personal information)

Cookies

We may collect certain preference information of website users through the useof HTTP cookies which are small files stored on your web browser in order tooptimize the design of our websites. Cookies enable us to track and aggregateuser behavior data so that we may better target the interests of our users andenhance their experience on our websites. You can set your browser to refuseall cookies or to indicate when a cookie is being sent. However, some websitefeatures or services may not function properly without cookies.

Web beacons

Some of our web pages, commercial email messages and/or newsletters may containelectronic images known as web beacons, which are also called single-pixelGIFs. Web beacons collect information including a cookie number, time and dateof a page view and a description of the page on which the web beacon resides.Web beacons are a technique we may use to enhance and personalize the websitesand the products and services we offer, to provide product information andadvertisements that are more relevant to your interests, compile aggregatedstatistics about the usage of our websites and to track the number of users whohave opened and acted upon our commercial email messages.

Log files

Like most websites, we collect log information to analyze trends, administerthe sites, track users’ movement around our websites and gather broaddemographic information for aggregate use in improving the websites. IPaddresses are not linked to personal information.

 

Do NotTrack

Our websites do not support Do Not Track at this time. Do Not Track (DNT) is aprivacy preference that you can set in your web browser to indicate that you donot want certain information about your webpage visits collected acrosswebsites when you have not interacted with that service on the page. For allthe details, including how to turn on Do Not Track, visit donottrack.us.

 

Third-PartyAnalytics

We may use third-party analytics companies, for example Google Analytics (see privacypolicy and opt-out) to evaluate use of our Services.  Weuse these tools to help us understand use of, and to improve, our Services,performance, ad campaigns, and user experiences.  These entities may usecookies and other tracking technologies, such as web beacons or local storageobjects (LSOs), to perform their services.

 

INTEREST-BASEDADVERTISING

 

On some ofour Websites, we may work with third-party ad networks, analytics companies,measurement services and others (“third-party ad companies”) to displayadvertising on our Services and to manage our advertising on third-party sites,mobile apps and online services. We and these third-party ad companies may usecookies, pixels tags and other tools to collect information on our Websites(and on third-party sites and services), such as browsing history, IP address,device ID, cookie and advertising IDs, and other identifiers, general locationinformation and, with your consent, your device’s geolocation information; weand these third-party ad companies use this information to provide you morerelevant ads and content and to evaluate the success of such ads and content.

 

For moreinformation or to opt out of third party advertising cookies and tags on ourSites, go to www.privacyrights.info/. You may also obtain more informationabout targeted or “interest-based advertising” by visiting the Network Advertising Initiative or the Digital Advertising Alliance.

Opting out ofparticipating ad networks does not opt you out of being servedadvertising.  You may continue to receive generic or “contextual” ads onour Services. You may also continue to receive targeted ads on other websites,from companies that do not participate in the above programs.

Custom Audiences and Matching.We may share certain hashed customerlist information (such as your email address) with third parties—such asFacebook and Google—so that we can better target ads and content to ourcustomers, and others with similar interests, within their services. Thesethird parties use the personal information we provide to help us target ads andto enforce their terms, but we do not permit them to use or share the data wesubmit with other third-party advertisers. 

 

INDIVIDUALRIGHTS AND CHOICES

 

You mayaccess, delete and update certain of your personal information by accessing andadjusting your account settings, or by contacting us as specified below. Please note that we may maintain copies of information that you have updated,modified or deleted, as permitted, in our business records and in the normalcourse of our business operations.

Opting-Out of Certain Communications.Genesis offers you the opportunity toopt-out from receiving commercial email, calls, or mail from Genesis about ourproducts and services.

You mayopt-out of emails or manage your subscription preferences at any time by usingthe unsubscribe mechanism within any marketing email we send to you. Even ifyou opt out, we may still send you non-commercial emails, such as registrationconfirmation, vehicle updates, and responses to direct requests.

 

You also maycall, email, or write to us directly if you wish to opt-out or request that wecease sending you commercial or other information via call, 

mail or email. Suchrequests can be made by emailing us at customercare@genesismotorsusa.com, by calling (844) 340-9741 or by writing usdirectly at: Genesis Customer Care, P.O. Box 20850,Fountain Valley, CA92728-0850.

Accessing andUpdating Your Information.If you register for an account on MyGenesis.com, you can access and update certaininformation we have relating to your online account by signing into youraccount and going to the “My Account” section of the website. You may alsoupdate or delete your contact information by emailing usat customercare@genesismotorsusa.com, by calling (844) 340-9741or bywriting us directly at: Genesis Customer Care, P.O. Box 20850, Fountain Valley,CA 92728-0850-.

If you have opted out of receiving future emails from us, we will implementyour opt-out request within ten (10) business days of receiving the opt-outrequest. If you have opted out of receiving future promotional materials byregular mail, we will implement your opt-out request within a commerciallyreasonable time. In those instances, we will retain your information in a “donot promote” file in our database, and you will receive no further communicationsfrom us except as required by law. 

CaliforniaResidents.  California residents have certain rights, under Californiaprivacy laws, regarding their personal information, which are set forth inthe Additional Information for CaliforniaResidents.

 

THE SECURITYOF YOUR INFORMATION

We use security policies, procedures, and tools which are designed to safeguardthe personal information we collect. However, the security of informationtransmitted through the Internet can never be guaranteed regardless of thelevel of security. We are not responsible for any interception or interruptionof any communications through the Internet or for changes to or losses of data.Users of our Services are responsible for maintaining the security of anypassword, user ID or other form of authentication involved in obtaining accessto password protected or secure areas of any of our website. In order toprotect you and your data, we may suspend your use of any of the websites,without notice, pending an investigation, if any security issue arises. Accessto and use of password protected and/or secure areas of any of the websites arerestricted to authorized users only. Unauthorized access to such areas isprohibited and may lead to criminal prosecution or civil action.

 

THIRD PARTYSITES

We may offerlinks to or from our websites to other websites within the Genesis family aswell as to websites, services, and resources operated by third parties. Weoffer links to third party websites so that you can conveniently visit ourvendors and advertisers or locate other content likely to be of interest toyou. We are not responsible for the privacy practices, content or policies ofwebsites operated by third parties and urge you to inquire about their privacyand information sharing practices before providing any persona information. Inthe event that you provide personal information to any third party website orservice, you understand that Genesis is not responsible for such third parties’use or misuse of your personal information. You further acknowledge and agreethat Genesis shall not be responsible or liable, directly or indirectly, forany damage or loss caused or alleged to be caused by or in connection with useof or reliance on any such content, goods or services available on or throughany such third party website, service, or resource.

 

CHILDREN’SPRIVACY

We do not knowingly collect or maintain personal information from any person underthe age of thirteen (13) as they are not of driving age. No parts of ourproducts or services are directed to or designed to attract anyone under theage of thirteen (13).

 

CHANGES TOTHIS PRIVACY POLICY

Genesisreserves the right to change this Privacy Policy at any time. Genesis will use,share, and disclose all personal and other user information in accordance withthe Privacy Policy in effect at the time the information is collected. We willpost any changes to this Privacy Policy on this page so check back frequentlyso that you are always aware of what information we collect, how we use it, andunder what circumstances we may disclose it. Continued interaction with usfollowing changes to these terms will mean that you accept the changes.

 

HOW TOCONTACT US

Pleaseemail us at customercare@genesismotorsusa.com,call us at (844) 340-9741, or write us at Genesis Customer Care, P.O. Box20850, Fountain Valley, CA 92728-0850 if you have any questions about thisPrivacy Policy. 

1.       ADDITIONALINFORMATION FOR CALIFORNIA RESIDENTS

This section provides information forCalifornia residents about their rights regarding their personal information,as required under California privacy laws, including the California ConsumerPrivacy Act (“CCPA”). 

Notice at Collection.We are required to notifyCalifornia residents, at or before the point of collection of their personalinformation, the categories of personal information collected and the purposesfor which such information is used.

Do-Not-Sell.California residents have theright to opt-out of our sale of their personal information. Opt-out rights canbe exercised by visiting this page.We do not sell personal information about residents who we know are youngerthan 16 years old without opt-in consent.

Verifiable Requests to Delete, and Requests toKnow.Subject to certain exceptions, California residents have the right to makethe following requests, at no charge, up to twice every 12 months:

 

Right of Deletion

California residents have the right to request deletion of their personalinformation that we have collected about them, subject to certain exemptions,and to have such personal information deleted, except where necessary for anyof a list of exempt purposes.

 

Right to Know – Right to a Copy

California residents have the right to request a copy of the specific pieces ofpersonal information that we have collected about them in the prior 12 monthsand to have this delivered, free of charge, either (a) by mail or (b)electronically in a portable and, to the extent technically feasible, readilyuseable format that allows the individual to transmit this information toanother entity without hindrance.

 

Right to Know – Right to Information

California residents have the right to request that we provide them certaininformation about how we have handled their personal information in the prior12 months, including the:

  • categories of personal information collected;
  • categories of sources of personal information;
  • business and/or commercial purposes for collecting and selling their personal information;
  • categories of third parties/with whom we have disclosed or shared their personal information;
  • categories of personal information that we have disclosed or shared with a third party for a business purpose;
  • categories of personal information collected; and
  • categories of third parties to whom the residents’ personal information has been sold and the specific categories of personal information sold to each category of third party.

 

Submitting Requests

You may submit requests to us at https://owners.genesis.com/us/en/privacy/data-request.html 
In addition, you may make certain requests to us by contacting as at: (844)340-9741 (toll free).

 

Discrimination and Incentives

The CCPA prohibits discrimination against those who exercise their rights underthe CCPA and imposes requirements on any financial incentives offered toCalifornia residents related to their Personal Information.  A businessmay offer financial incentives for the collection, sale or deletion ofCalifornia residents’ personal information, provided it is not unjust,unreasonable, coercive or usurious, and is made available in compliance withapplicable transparency, informed consent, and opt-out requirements. Californiaresidents have the right to be notified of any financial incentives offers andtheir material terms, the right to opt-out of such incentives at any time, andmay not be included in such incentives without their prior informed opt-inconsent.  

 

Shine the Light

Under California’s Shine the Light law  Civil Code Section 1798.83),California residents with whom we have an established business relationship areentitled to request and receive, free of charge, once per calendar year,information about the customer information we shared, if any, with otherbusinesses for their own direct marketing uses in the previous calendar year.You may call (844) 340-9741 or email us at consumeraffairs@hmausa.com torequest a copy. We will provide the requested information to you at your emailaddress in response. Please be aware that not all information sharing iscovered by the “Shine the Light” law requirements and only information oncovered sharing will be included in our response.

 

2. GENESISMOTOR AMERICA OWNER’S PRIVACY POLICY


Effective Date: June 1, 2016

Thank you for choosing a Genesis vehicle. Yourprivacy is important to the Genesis brand of Hyundai Motor America (“Genesis,”“we,” “us” or “our”), and its affiliates. At Genesis, we are continuallydeveloping technologies and services to make our vehicles safer, moreenvironmentally friendly, more convenient and more fun to drive. Some of thesetechnologies and services collect, use or share information that is collected,generated, recorded or stored by our Genesis vehicles (“Technologies andServices”). Your Genesis vehicle may be equipped with one or more of theseTechnologies and Services. Genesis has created this Vehicle Owner PrivacyPolicy (this “Privacy Policy”) to explain how we collect, use and share thefollowing types of information related to these Technologies and Services(“Covered Information”):

 

1. Information that vehicles collect,generate, record or store in electronic form, which is retrieved from thevehicle by us or on our behalf, and which is linked or reasonably linkable to(a) the vehicle from which the information was retrieved, (b) the owner of thevehicle or (c) the registered user of Technologies and Services; and

2. Information that you may provide during the subscription or registrationprocess for Technologies and Services. This Privacy Policy explains:
- The types of Covered Information we may collect
- How we may use Covered Information
- How we may share Covered Information
- Choices that vehicle owners and registered users of Technologies and Serviceshave regarding their Covered Information
- How vehicle owners and registered users of Technologies and Services mayaccess, review and correct their Covered Information
- How to contact us with questions about the collection, use and sharing ofCovered Information

 

CONSENT AND INCORPORATION

PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY.By using the Technologies and Services, you accept the terms of this PrivacyPolicy and any terms and conditions of use that may be applicable to suchTechnologies and Services and consent to our collection, use and sharing ofyour Covered Information as described in this Privacy Policy. IF YOU DO NOTAGREE WITH ANY PART OF THIS PRIVACY POLICY OR THE APPLICABLE TERMS OF USE, THENPLEASE DO NOT USE ANY OF THE TECHNOLOGIES AND SERVICES.

 

OVERVIEW AND SCOPE

Genesis Websites
This Privacy Policy applies only to Covered Information. We also operatethe 
genesis.com and genesismotorsusa.com/owners websites,as well as certain other Genesis websites (such as genesiscertified.com), whichcollect other types of information. We use a separate privacy policy to explainour privacy practices related to those websites or the information collected bythose websites. That means this Privacy Policy does not apply to informationcollected on those websites unless such information is Covered Information. Youmay provide us with Covered Information through one of our websites when, forexample, you provide information to us during the registration process forcertain Technologies and Services, such as Genesis Connected Services®,on genesismotorsusa.com/owners.You can review the Privacy Policy for the Genesis websites here .

Genesis Connected Services®
Genesis Connected Services® (including the Genesis Connected Services® relatedapps) is one of our Technologies and Services that collects, uses and sharesCovered Information. We have included general information about our privacypractices related to Genesis Connected Services® in this Privacy Policy. Wealso maintain a separate 
Genesis Connected Services ® ServiceSubscriber Privacy Policy that provides more detailed informationabout our collection, use and sharing of Covered Information through ourGenesis Connected Services ®. If you use Blue Link®, we encourage you to readthe Genesis Connected Services ® Subscriber Privacy Policy so that you can geta complete picture of our Genesis Connected Services ® privacy practices. The Genesis Connected Services ® SubscriberPrivacy Policy can be accessed here . Withrespect to Genesis Connected Services ®, the terms of the Genesis ConnectedServices® Subscriber Privacy Policy are incorporated into and made a part ofthis Vehicle Owner Privacy Policy by this reference.

Third Party Products and Services
As a convenience to our vehicle owners and registered users of Technologies andServices, we may offer the ability to use certain third party products andservices, such as your mobile phone, mobile applications, with your vehicle.For example, these third party products and services may include data servicesthrough your mobile phone carrier, Android Auto and Apple® CarPlay. These thirdparty products and services are not owned or controlled by Genesis and we arenot responsible for the privacy practices of the third parties that providesuch products and services or the terms and conditions under which they offersuch products. You use such third party products and services at your own risk.If you choose to use such third party products and services, we stronglyencourage you to read the privacy policies and terms and conditions of suchthird parties to make sure they are acceptable to you.

 

THE TYPES OF COVERED INFORMATION WE MAYCOLLECT

We collect Covered Information when you use,subscribe to, or register for, Technologies and Services. The Technologies andServices available on Genesis vehicles include Genesis Connected Services®,navigation technologies, telematics systems, and vehicle diagnostic tools.

Subscription and Registration Information
Certain Technologies and Services require you to register or subscribe prior touse. When you subscribe to or register for Technologies and Services, we maycollect Covered Information, including:

- First name
- Last name
- Home Address
- Email address
- Telephone number
- Work Address
- Credit card number (solely for payment purposes)
- Password
- Vehicle Identification Number (VIN)
- Vehicle usage information

 

Information Collected by the Technologies andServices
When you use the Technologies and Services, we may collect Covered Informationcollected, generated, recorded or stored by the Genesis vehicle, including:

- Information about your vehicle, such as:
- VIN
- Model
- Model year
- Engine type
- Service data
- Mechanical condition
- Incidents involving vehicle
- Diagnostic data, such as:
- Trouble codes
- Freeze frame data
- Tire pressure
- Battery voltage
- Coolant temperature
- Oil temperature
- Service requirements

- Eco-related driving performance data pertrip, such as:
- MPG
- Vehicle greenhouse gas emissions

- Information about your use of theTechnologies and Services, such as:
- Customer chosen points of interest for navigation
- Search content
- Information about individuals making a Genesis Connected Services call fromvehicle or subscriber account
- Date, time and duration of calls

- Information about use of your vehicle, suchas:
- Direction of travel
- Time of travel
- Odometer reading
- Fuel level
- Refuel indication
- Date of refuel activity
- EV Battery Status – Charge Level, range, charging status (in appropriatevehicles)

 

Geolocation and Driver Behavior Information
IN ADDITION TO THE COVERED INFORMATION SPECIFIED ABOVE, OUR GENESIS CONNECTEDSERVICES ®, NAVIGATION TECHNOLOGIES AND TELEMATICS SYSTEM MAY COLLECTGEOLOCATION AND DRIVER BEHAVIOR INFORMATION. DRIVER BEHAVIOR INFORMATIONCOLLECTED BY OUR TECHNOLOGIES AND SERVICES INCLUDES VEHICLE SPEED, AVERAGE RPM,CRUISE CONTROL STATUS AND SEATBELT STATUS, BUT DOES NOT INCLUDE INFORMATIONTHAT IS USED ONLY FOR SAFETY, DIAGNOSTICS, WARRANTY, MAINTENANCE OR COMPLIANCEPURPOSES. WE WILL ONLY COLLECT, USE AND SHARE COVERED INFORMATION THATCONSTITUTES GEOLOCATION AND DRIVER BEHAVIOR INFORMATION AS STATED IN THISPRIVACY POLICY.

 

HOW WE MAY USE COVERED INFORMATION

We will only use and share Covered Informationin ways that are consistent with the context in which the Covered Informationwas collected and are committed to making reasonable and responsible use ofCovered Information. We may use Covered Information:
- As reasonably necessary to provide requested services
- To respond to a possible emergency or other situation requiring urgentattention
- To conduct research or analysis for Technologies and Services, vehicles,vehicle safety and security
- To diagnose or troubleshoot vehicle systems
- For our operational purposes
- To prevent fraud and criminal activity or to safeguard Covered Informationassociated with vehicle owners or their vehicles
- To improve products and services or develop new offerings associated withTechnologies and Services, vehicles, vehicle safety, security, ortransportation infrastructure
- To provide you with notices about your account and subscriptions
- To communicate with vehicle owners and registered users of Technologies andServices, including to provide vehicle owners and registered users ofTechnologies with information about goods and services that may be of interestto them
- To protect the safety, property, or rights of Genesis, vehicle owners orothers
- In any other way we may describe to you when you provide Covered Information
- For any other purpose with your consent

 

HOW WE MAY SHARE COVERED INFORMATION

We may disclose Covered Information asfollows:
To Our Service Providers
We share Covered Information with our third party service providers and otherthird parties we use to support our business, including our third party serviceproviders that help us provide you with the Technologies and Services. Ouragreements with these service providers require them to use your Covered Informationonly as necessary to assist us.

To Defend Our Rights or Comply with the Law
We reserve the right to disclose your Covered Information based on the goodfaith belief that such action is necessary or appropriate to: (a) comply withany court order, law or legal process, including to respond to any governmentor regulatory request; (b) protect and defend our rights or property; and (c)protect the rights, property or safety of Genesis, our affiliates, ourcustomers or others.

In the Event of a Change of Control
In the event that Genesis is involved in a transaction such as a merger, stockpurchase or sale, or sale of the Genesis assets to which the CoveredInformation pertains, Covered Information may be transferred to the other partyin such transaction. The party to which the Covered Information is transferredwill be required to adhere to the same privacy practices as those described inthis Privacy Policy.

With Our Affiliate Companies
To our parent company, subsidiaries, dealers, joint venture partners or othercompanies that we control or that are under common control with us, in whichcase we will require those companies to agree to use your Covered Informationin a way that is consistent with this Privacy Policy.

Independent Vehicle Repair and ServiceProviders
We may share Covered Information collected by the diagnostic tools withindependent repair business you choose to provide you with repair, maintenanceand other services related to your vehicle.

In Aggregate Form
We may aggregate Covered Information so that does not identify any individualor vehicle. We may share such aggregate information for any lawful purposewithout restriction.

With Your Consent
Other than the cases above, we won’t disclose your Covered Information for any purposeunless you consent to it in some way, including by your continued use afternotice.

 

SECURITY OF YOUR COVERED INFORMATION

 

We employ industry standard data securitymeasures designed to protect the security, confidentiality and integrity ofCovered Information. However, the security of Covered Information transmittedthrough wireless carriers or the Internet cannot be guaranteed. We are notresponsible for any interception or interruption of any communicationstransmitted through wireless carriers or the Internet or for changes to orlosses of data. Users of the Technologies and Services are responsible formaintaining the security of any password, user ID or other form ofauthentication involved in obtaining access to the Technologies and Services. Inorder to protect you and your Covered Information, we may suspend your use ofany of the Technologies and Services, without notice, pending an investigation,if any breach of security is suspected. We will retain Covered Information inaccordance with our record retention policies and applicable law. Note thatafter the applicable retention period expires, Covered Information may bedeleted and may not be retrievable.

 

YOUR PRIVACY CHOICES

 

You can decline to subscribe to or useTechnologies and Services such as Genesis Connected Services ® (by notsubscribing) and the navigation technologies (by not using them). We do notallow you to “turn off” the collection of Covered Information by the diagnostictools. This is so that we and our affiliates, our independent dealers andothers who you may choose to service your Genesis vehicle can access thediagnostic data to provide appropriate repair, maintenance and othersafety-related services. If you decline to subscribe to or use any Technologiesor Services, those Technologies and Services will not collect CoveredInformation. Please note, however, that if you decline to subscribe to or useany Technologies or Services, those Technologies and Services will beunavailable to you.

 

Genesis offers you the opportunity to opt-outfrom receiving promotional email or mail from Genesis about our products andservices. For information on how to opt-out of the Genesis Connected Services®,please see the Genesis Connected Services® Subscriber Privacy Policy here.

 

- For email, you may opt-out at any time byusing the unsubscribe mechanism within the email. The unsubscribe mechanismallows you to manage your subscription preferences to email alerts and specialoffers. Notwithstanding the above, this mechanism does not allow you to opt-outof receiving transactional email, such as registration confirmation, vehicleupdates and responses to direct requests.


- For calls or direct mail, you may opt out at 
customercare@genesismotorsusa.com orby calling (844) 340-9741.


- If the information you have provided will be available to third parties formarketing purposes, you will also be given the opportunity to opt-out from thispractice at 
customercare@genesismotorsusa.com orby calling (844) 340-9741.


- You also may write to us directly if you wish to: (a) ask that we not shareyour Covered Information with third parties for marketing purposes; or (b) optout or request that we cease sending you promotional or other information viacalls, mail or email. Such written requests should be sent to Genesis CustomerCare, P.O. Box 20850, Fountain Valley, CA 92728-0850.

If you have opted out of receiving future emails from us, we will implementyour opt-out request within ten (10) business days of receiving the opt-outrequest. If you have opted out of receiving future promotional materials byregular mail, we will implement your opt-out request within a commerciallyreasonable time. In those instances, we will retain your information in a “donot promote” file in our database, and you will receive no furthercommunications from us as required by law.

 

HOW TOACCESS, REVIEW AND CORRECT YOUR COVERED INFORMATION

 

You mayaccess, review and correct your Technologies and Services subscription andaccount information, as well as certain other Covered Information, at any timeby emailing, calling or writing us at the address below or by updating yourCovered Information directly on the “My Account” page of genesismotorsusa.com/ownersFor Genesis Connected Services®, you may alsopress the Genesis Connected Services® button in your vehicle and speak to aGenesis Connected Services® agent at any time.

 

YOUR CALIFORNIA PRIVACY RIGHTS

 

UnderCalifornia Civil Code Section 1798.83, also known as Senate Bill 27, or “Shinethe Light” law California residents with whom we have an established businessrelationship are entitled to request and receive, free of charge, once percalendar year, a copy of Hyundai’s California Information Sharing DisclosureNotice about the customer information we shared, if any, with other businessesfor their own direct marketing uses in the previous calendar year. You may call(844) 340-9741 or email us at customercare@genesismotorsusa.com. We will provide the requested information toyou at your email address in response. Please be aware that not all informationsharing is covered by the “Shine the Light” law requirements and onlyinformation on covered sharing will be included in our response.

 

EFFECTIVE DATE AND CHANGES TO THIS POLICY

 

The effective date of this PrivacyPolicy is set forth at the top of this page. We may change this Privacy Policyfrom time to time by posting the changes here so please come back and reviewthis Privacy Policy regularly. We will take reasonable steps to alert vehicleowners and registered users of Technologies and Services prior to changing thecollection, use or sharing practices associated with Covered Information inways that have a material impact on vehicle owners and registered users ofTechnologies and Services. If the new practices involve using CoveredInformation in a materially different manner than when the Covered Informationwas collected, we will obtain the consent of vehicle owners and registeredusers of Technologies and Services to the new practices.

 

CLASS ACTIONWAIVER

 

You may onlyresolve disputes with us on an individual basis and may not bring and expresslywaive bringing a claim as a plaintiff or a class member in a class,consolidated, or representative action. Class arbitrations, class actions,private attorney general actions, and consolidation with other arbitrations arenot allowed.

 

APPLICABLELAW AND JURISDICTION

 

All mattersrelating to the Technologies and Services are governed by the laws of the Stateof California in the United States irrespective of its conflicts of lawsprovisions. In the event that Genesis or Hyundai Motor America wishes to pursuelegal action against you, it may bring such legal action in any federal orstate court having jurisdiction. Lawsuits against Genesis or Hyundai MotorAmerica must be brought in federal or state court in Orange County, California.

 

HOW TOCONTACT US WITH QUESTIONS

 

Please email us at customercare@genesismotorsusa.com or by calling (844) 340-9741, or writeus at Genesis Customer Care, P.O. Box 20850, Fountain Valley, CA 92728-0850 ifyou have any questions about this Privacy Policy.